Testimonials

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jim crow
Full Star Full Star Full Star Full Star Full Star
6-29-2020
jim crow

Great service, always pleasant sales and service staff!!

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Jazimen Hollingsworth
Full Star Full Star Full Star Full Star Full Star
6-14-2020
Jazimen Hollingsworth

Honestly going in I expected to not be able to get the car I was looking at but Maurice and the sales managers did an amazing job they were even willing to go pick up a different color car for me because I wanted the white forte and they didn’t have any on the lot. I’m so happy with my experience with this sales member and the manager. I would buy all my car from them if I could!

DEALERRATER
Lauren
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Bernie is the most reliable and diligent salesman out...

Bernie is the most reliable and diligent salesman out there. He worked so hard to get my dream car. Usni, Gregg, and Todd were, as well as Bernie, great service with purchasing my brand new Kia Forte. I love everything about it, I couldn't ask for anything better.

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Tracey Dawson
Full Star Full Star Full Star Full Star Full Star
6-8-2020
Tracey Dawson

Very helpful with my air conditioner issue and was fast about getting my oil changed as well.

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Yuniel Estrada
Full Star Full Star Full Star Full Star Full Star
6-8-2020
DEALERRATER
Sher
Full Star Full Star Full Star Full Star Full Star
6-3-2020
Dream 16th Birthday Surprise--Bernie and His Team Did It!

I can ALWAYS count on Bernie and his team--this is the 14th car we have purchased from Bernie, and 2nd Sweet 16 birthday surprise...first our son, and now for our daughter. She was very sad because her birthday was during the quarantine...and when the DMV finally opened, we promised her that she would get her driver's license. Bernie found her "dream car"...2020 Kia Forte with a sun roof. It all happened so incredibly fast! Bernie worked with Mike and Todd to show her the car to make sure she loved it. But once we realized the DMV was open, we needed to get the car in a matter of a few hours! Bernie and his team were on it. Bernie called Greg and they go it done! When Greg informed us, a very short time after that the car was ours, my heart melted. I was literally at the DMV, waiting for my daughter to finish her drive. Bernie worked with his team, and the "Fabulous 4" got the car ready for my husband and son to pick up...our 14th Ford car (over 25 years)! Once my daughter came home from the DMV, very sad, because we had her convinced that we needed to wait and get her new car later in the summer...she was in shock. As our garage door opened, her 2020 Kia Forte, with sunroof, sat waiting for her with a big red bow. She cried and so did we all! She said, oh my gosh, that's my DREAM car! Bernie, THANK YOU for making our dream and our daughter's 16th birthday the best ever! You did it for our son and you did it again! Greg, Todd and Mike...you guys are the BEST! Greg, you have ALWAYS come through for us! Todd and Mike, it was great meeting you both and working with you both...you both are the BEST as well! If anyone has a DREAM that you think may be impossible, just call Bernie and his team and they will get it done...literally in a few short hours! HIGHLY recommend!!!

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Christine Kochanowski
Full Star Full Star Full Star Full Star Full Star
6-1-2020
Christine Kochanowski

Friendly staff, they were very patient with all of my questions. I will be going back here for our next car.

DEALERRATER
colprest
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Simply the Best

Bernie continues to exceed all expectations. He gave his 100% at every step of the process and made the experience as seamless as possible. If you're in the market for a new vehicle, I cannot recommend Bernie enough -- he is simply the best!

DEALERRATER
Faithful4
Full Star Full Star Full Star Full Star Full Star
5-17-2020
Another great experience with the Rock River Block Team....

Another great experience with the Rock River Block Team. Bernie and Mike are very dependable salesmen. They were able to make the car buying experience as normal as any other even with all the virus regulations.

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Ronald Oehm
Full Star Full Star Full Star Full Star Full Star
5-3-2020
Ronald Oehm

Our family is growing so we thought a van was in out future. The always likes the Kia Sedona. I found a gem in the Anderson Auto group. An LX with two tone leather and Android Auto stereo. The management, Todd, and Doug brought the van from another store. I felt a few things during a test drive and told them if it was taken care of I'd buy it. When I came back they had new brakes, new tires, and had the scratches fixed without changing the deal. The van is super nice , very comfortable. Thanks to the sales man Usni, the management team of Todd and Doug. Great job, buying a used car should be a positive fun experience and it was for my wife and I.

DEALERRATER
Kay.forsen
Full Star Full Star Full Star Full Star Full Star
4-25-2020
Excellent service from Bernie, Paul and Greg. Bernie...

Excellent service from Bernie, Paul and Greg. Bernie helped me with finding a car. Paul helped me when car arrived and Greg was the finance person. They were all so helpful and I will go nowhere else to buy a car when you have these people working with you.

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Lorene riley
Full Star Full Star Full Star Full Star Full Star
3-18-2020
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Tom Rohner
Full Star Full Star Full Star Full Star Empty Star
3-16-2020
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David Hale
Full Star Full Star Full Star Full Star Full Star
2-24-2020
David Hale

I can’t say enough good things about Rock River Kia when I first decided to buy a Kia and I came here from the moment I walked through the doors it was professional. It was friendly. It was non-confrontational. It was not pushy. The gentleman Mike who sold me my vehicle was more than helpful. He did everything he possibly could to tell me everything about the vehicle took me on a test ride which obviously is normal but he didn’t try to push me out the door after he sold me the car. It was just an awesome experience and then when I went to get my first servicing done that too was a very excellent experience. They have a busy shop and got me in on an appointment and took care of my vehicle. They’re friendly professional and courteous. I cannot say enough good things about rock River Kia. Thank you for an awesome car and for an excellent experience.

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Ty Streit
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Ty Streit

Rock River Kia's service department has always been very helpful and quick! I just recently took my 2018 Soul in for service. Within 2 hours of finding the problems with the issues I had presented, they had started repairs and called me to mention they had found the problem. They are always quick and easy to deal with. Highly recommend them for any service needs!

DEALERRATER
Chicago Grandma
Full Star Full Star Full Star Full Star Full Star
2-15-2020
Third time was the charm. The vehicle was here just as...

Third time was the charm. The vehicle was here just as promised. Great service, and Harvey Kellar was friendly, solicitous, and thorough throughout the purchasing experience. Luke did a great job in finance, and the detailing crew had the car ready and waiting when we arrived.

DEALERRATER
ByronDave
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Felt comfortable with Darrell

I had occasion recently to bring my 2011 Edge into Rock River Ford for service. I needed the Radiator flushed. I know that the Edge with the 3.5 Duratec Engine calls for a particular Coolant. I asked Darrell about that. He said (Just a minute Dave,Lets talk to parts) He got the answer and explained to me why the Dark Green coolant is important for the complete health of the motor and especially the water pump. I asked him if he would have the mechanic give the whole underneath of my car a look over while it was on the hoist. That was done and the mechanic not only assured me that I the car was GOOD. I did need a left ball joint. I had that done the next day. The Mechanic not only told me the importance of using the dark green coolant but he gave me a bottle half full of it for my convenience Just in case in needed some later I was completely happy with the attention I got from Darrell and also his mechanic. I wish I had his name because he was great..

DEALERRATER
Atlady54
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Justin went above and beyond in solving problems and...

Justin went above and beyond in solving problems and getting repairs done for me. He has the patience of Job and was so very understanding.

DEALERRATER
miller
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Good deal on our certified pre-owned Forte.

Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to what we were looking to spend on a new vehicle. Thanks.

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Mary Graham
Full Star Full Star Full Star Full Star Full Star
12-17-2019
Mary Graham

2020 Kia Sportage this is my 4th. Kia love the car and the sales people are fantastic. They know the cars and they know what they are doing. Go in relax and they will do th rest.

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Matt Rienstra
Full Star Full Star Full Star Full Star Full Star
12-14-2019
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Ed Valk
Full Star Full Star Full Star Full Star Full Star
12-9-2019
DEALERRATER
KC9VAE
Full Star Full Star Full Star Full Star Full Star
11-22-2019
Mitch found us the perfect car for our daughter. Got it...

Mitch found us the perfect car for our daughter. Got it cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!!

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David Mainguy
Full Star Full Star Full Star Full Star Full Star
11-21-2019
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Shane Schultz
Full Star Full Star Full Star Full Star Full Star
11-18-2019
Shane Schultz

Best car buying experience ever! Joseph (Thanks You) was our salesman and was upfront, honest and beyond helpful. The entire staff was exceptional and I could not.fond a single thing to other than Thanks a million!

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Rakk's Accoutrements
Full Star Full Star Full Star Full Star Full Star
11-12-2019
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Deanna Schaitel
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Deanna Schaitel

I was faced with the circumstances of having to show up unannounced and ask to fit me, knowing I'd have to wait. The staff was so friendly through it all and I don't feel like I was there that long really. My first visit (not my car's) and first impression was great!

DEALERRATER
cdoug
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Polite and professional!

I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the entire process was extremely polite and professional. I felt welcomed right away, and never felt pressured or forced to make any decisions during the process. I highly recommend this dealer if you're looking for a smooth buying experience!

DEALERRATER
Dkafka24
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Personable!

All of the employees that I encountered and worked with had great personalities and were very personable to work with. They were all so helpful and made my buying experience so smooth! Highly recommend!

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Mitch Miller
Full Star Full Star Full Star Full Star Empty Star
10-20-2019
Mitch Miller

Went along with a family member buying their first car and it was a great experience. Dealing with them was no hassle and no surprises. The service dept is organized and well run. They are very customer conscious here.

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Brian Dickey
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Brian Dickey

Service department is great to work with!

DEALERRATER
Fordguy
Full Star Full Star Full Star Full Star Full Star
10-4-2019
Bernie Krowczyk put together a great deal for our...

Bernie Krowczyk put together a great deal for our daughter who lives 500 miles away. We drove the new car to her and brought her trade in back. We love Bernie. Gregg Decman, Lance Armstrong and Mike Schoenberg helped along the way.

DEALERRATER
Fordgirl
Full Star Full Star Full Star Full Star Full Star
10-3-2019
We are so grateful for Bernie's expertise in finding the...

We are so grateful for Bernie's expertise in finding the perfect vehicle for our daughter that was a great deal within her budget. She loves it and we keep coming back to buy our cars from Bernie. He's the best.

DEALERRATER
Leah B
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Bernie and the team are always helpful, friendly, and...

Bernie and the team are always helpful, friendly, and knowledgeable. They make the car buying experience fun, easy, and so convenient. So happy with my new 2019 Ford Escape!

DEALERRATER
RWMHawk
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Bernie is Amazing

He was so patient with me and was very helpful. I wanted to buy from him but they did not have the SUV I wanted. He made the whole experience painless. He never made me feel pressured. I felt like part of the family. If you are looking to buy from Anderson Rock River Block this is the guy!

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James Sola
Full Star Full Star Full Star Full Star Empty Star
9-25-2019
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Andrew Diaz
Full Star Full Star Full Star Full Star Empty Star
9-25-2019
DEALERRATER
hiwayman
Full Star Full Star Full Star Full Star Full Star
9-19-2019
Easiest Vehicle Purchase Ever

Bernie made this the easiest and most personable car buying experience I've had in many years of auto purchases. He asked what I was looking for in a vehicle and what my budget was and we went from there, showing me options in makes and models then finding the one that was right. He was polite, courteous and offered none of the usual BS I've come to expect from dealerships. Mike in finance sealed the deal in no time again, making sure I was comfortable with all aspects of the deal, Truly a pleasure dealing with them both! Nice to walk out of a dealer knowing I was treated fairly and with respect.

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Nina Mckinney
Full Star Full Star Full Star Full Star Full Star
9-19-2019
DEALERRATER
steve beck
Full Star Full Star Full Star Full Star Full Star
9-17-2019
AWESOME

Bernie and Lance Armstrong are 2 of the best Employees that Anderson ford could ever ask for there GREAT So is Gregg for finance department

DEALERRATER
jstone Rkfd
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Exceptional dealership for buying a new vehicle.

Friendly staff and top notch dealership for buying a vehicle. Bernie Krowczyk (salesman) is the best. Jim Ballard (manager) and Jason Brown (general manager) are awesome. Gregg Decman (finance) is exceptional for putting together all the financial aspects of the deal. Thanks to all of you for another pleasant buying experience. Jack and Raye Stone, Rockford

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Steve Adams
Full Star Full Star Full Star Full Star Full Star
9-11-2019
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Ken Follett
Full Star Full Star Full Star Full Star Full Star
9-4-2019
Ken Follett

The service guys were as friendly and efficient as ever!

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Katrina West
Full Star Full Star Full Star Full Star Full Star
8-31-2019
Katrina West

Brought my car in for service and was greeted promptly, I was notified my vehicle had recalls and they performed those as well. I was updated periodically on the time frame. They were extremely efficient, waiting room and bathrooms clean, and very friendly. Thank you