Rock River Kia
SERVICE DEPARTMENT

Our Location

Rock River Kia
226 North Alpine Road
Rockford, IL 61107

Service: 888-740-5254
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Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 12:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Winter Filter & Wiper Special

$20 OFF with coupon

Engine Air Filter
Wiper Blades
Cabin Air Filter

Please present coupon when order is written. Not valid with any other coupon offer or advertised special. Plus tax and fees. Valid only at Anderson dealerships. Discount off posted price. Must purchase all items together to apply discount. Rear wiper blades extra if applicable. Installation in store required for discount. Valid through 1/31/20

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Kia Variable Discount Coupon

Save based on how much you spend!

Spend $100 to $199.99 & SAVE $7.50
Spend $200 to $299.99 & SAVE $10
Spend $300 to $399.99 & SAVE $15
Spend $400 to $499.99 & SAVE $20
Spend $500 to $599.99 & SAVE $25
Spend $600 or more & SAVE $30

Excludes tires. Must present coupon when order is written. Not valid with any other coupon, offer or advertised special Applies to Service Department purchase only. Valid only at Rock River Kia. Valid through 1/31/20

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Kia Oil Change & Tire Rotation

$10.00 OFF with coupon

Genuine Kia oil filter. Rotate tires. Set proper tire pressure. Tire-tread inspection. Inspect cabin air filter. Inspect & adjust all fluid levels. Multi-point inspection.

Please present coupon when order is written. Not valid with any other coupon, offer or advertised special. Valid only at Rock River Kia. Valid through 1/31/20

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Kia Service Manager Mark Armato
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Mark Amato
Kia Service Manager
Mark Armato
Kia Service Advisor Justin Johnson
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Justin Johnson
To schedule an appointment with Justin please call Rock River Kia at 888-740-5254 or click on the Service tab on this website.
Kia Service Advisor
Justin Johnson
Kia Service Advisor Mark Piippo
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Kia Service Advisor
Mark Piippo

Contact Information


2020 Kia Sportage this is my 4th. Kia love the car and the sales people are fantastic. They know the cars and they know what they are doing. Go in relax and they will do th rest.

- Mary Graham, GOOGLE

Best car buying experience ever! Joseph (Thanks You) was our salesman and was upfront, honest and beyond helpful. The entire staff was exceptional and I could not.fond a single thing to other than Thanks a million!

- Shane Schultz, GOOGLE

I was faced with the circumstances of having to show up unannounced and ask to fit me, knowing I'd have to wait. The staff was so friendly through it all and I don't feel like I was there that long really. My first visit (not my car's) and first impression was great!

- Deanna Schaitel, GOOGLE

Went along with a family member buying their first car and it was a great experience. Dealing with them was no hassle and no surprises. The service dept is organized and well run. They are very customer conscious here.

- Mitch Miller, GOOGLE

Service department is great to work with!

- Brian Dickey, GOOGLE

The service guys were as friendly and efficient as ever!

- Ken Follett, GOOGLE

Brought my car in for service and was greeted promptly, I was notified my vehicle had recalls and they performed those as well. I was updated periodically on the time frame. They were extremely efficient, waiting room and bathrooms clean, and very friendly. Thank you

- Katrina West, GOOGLE

Doug is great at what he does, purchased a gt1 stinger. Doug had the car transferred from indy without me having to put down any cash. I'm glad that there are car dealers that still have faith in their customers and provide excellent customer service.

- Gambler 187, GOOGLE

“Real people pricing” is a term they use. In looking for cars, we liked the Kia line. In researching, we checked out Rock River Kia but also tried out a few other Kia dealerships that had cars listed online for a cheaper price than Rock River Kia. After driving around visiting those places, we...

- DJM, GOOGLE

Haven't done business with them as yet, but they have good reviews on Facebook. I plan to go back.

- Henry CZepczynski, GOOGLE

Execellent service! Love to work with Justin and Mark! No problems will be visting soon , and will receive excellent service .

- Pam McFall, GOOGLE

We have had Volkswagens, Toyota's, Oldsmobiles, Ford, Dodge, Saturn, Chevy. We are on our second Kia and we will not buy anything else now. The warranties are the best, the price is excellent, the designs are great for our needs. The service department at Rock River Kia is exceptional and is...

- Gigi Y., YELP

We have had Volkswagens, Toyota's, Oldsmobiles, Ford, Dodge, Saturn, Chevy. We are on our second Kia and we will not buy anything else now. The warranties are the best, the price is excellent, the designs are great for our needs. The service department at Rock River Kia is exceptional and is...

- Gigi Y., YAHOO

Rock River Kia came through for me! I knew I wanted a 2019 Kia Forte, and the staff helped me get exactly what I wanted. A'lisa Barron and Doug Sides helped me with the sales process; they were very clear and not too pushy. Even staff who weren't directly involved in my purchase, such as Chris...

- Jordan Mathos, GOOGLE

Excellent service department. From start to finish, a top notch experience, especially when dealing with frustrating car troubles. Even the call center is so …

- BING

Mike was alot of help

- Ronald Glasgow, GOOGLE
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