The Kia 10-year/100,000-mile warranty program covers repairs made to precise Kia standards and requirements. You can rest easy knowing your vehicle is in the skilled hands of Kia trained service technicians at your authorized Kia Dealer.
All warranties are limited. For complete details, see Rock River Kia for complete details.
LIMITATIONS OF COVERAGE
The Kia 10-year/100,000-mile warranty program consists of various limited warranties, including limited basic, limited powertrain, and limited anti-perforation warranties, plus a roadside assistance and trip interruption program. For vehicles in commercial use, the powertrain warranty is limited to five years or 60,000 miles, whichever comes first. For specific warranty coverages, exceptions, terms, conditions, limitations, and restrictions on transferability, please download complete details of the Kia 10-year/100,000-mile warranty program in PDF format.
Should you be left to wait on some remote roadway for lack of pocket change? Certainly not. Our toll-free hotline is staffed 24 hours a day, 365 days a year, and is accessible from anywhere in the U.S. The number’s simple enough to remember, too: 1-800-333-4KIA.
EMERGENCY ROADSIDE ASSISTANCE
A free phone call isn’t of much use if it doesn’t result in someone coming to your rescue, so we have set up a network of over 17,000 roadside assistance providers. They’ll help you out of the usual minor mishaps—dead batteries, flats (provided you have a spare that isn’t flat), running out of gas—and they’ll do it at no charge.
In the event of a warrantable concern that can’t be fixed on the spot, we’ll see to it you’re towed, at no cost, to the nearest Kia dealer or Alternate Service Location (ASL), whichever is closer. Needless to say, if you have an applicable warranty-related concern, your repairs may be covered under the Kia 10-year/100,000-mile warranty program.
If you have the misfortune of a break-down that happens after-hours, on a weekend, or on a holiday, your vehicle will be towed and stored by a Kia-approved vendor and taken to the nearest dealer or ASL on the next business morning.
TRIP INTERRUPTION POLICY
Trip interruption expense benefits are provided in the event that a warranty-related disablement occurs more than 150 miles from the customer’s home and provided that the repairs require more than 24 hours to complete. Reasonable reimbursement can be provided for meals, lodging, or rental car expenses. Trip interruption coverage is limited to $100 per day subject to a three-day maximum limit per incident, and the customer is required to contact the Kia Consumer Assistance Center to explain the circumstances and request reimbursement. A representative at the Kia Consumer Assistance Center will determine whether the circumstances meet the criteria for trip interruption benefits and, if so, will advise the customer that they will be reimbursed for trip interruption expenses.
Insurance deductibles, expenses, and claims paid by the customer’s insurance company or other third-party providers are not eligible for reimbursement.
The 24-hour Roadside Assistance service plan is provided by Kia Motors America, Inc. Certain restrictions apply. See Owner’s Manual for complete information.